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Support for managers

In this section you will find content specially created for managers on topics that will help you become more supportive for your team.

Trauma and emotional first aid

In this video counsellor Emma provides some guidance on the different ways managers can support someone that has gone through a traumatic event, as well as the importance of signposting when appropriate. Emma also discusses some of the  different resources available....

Understanding the process of bereavement and supporting someone going through bereavement

The video aims to help managers approach bereavement with employees more confidently and comfortably. Tailored language and guidance facilitate organic interaction. In times of loss, there's no one-size-fits-all approach. Encouraging managers to be human, show...

Reactions To Trauma – Resources for managers

What is trauma? A trauma can be any distressing or upsetting event. Common traumas include accidents, disasters, or being hurt deliberately by other people. You might have experienced a trauma first-hand, or may have witnessed or heard about it. Trauma can happen to...

Handling a difficult conversation

The Chartered Management Institute (CMI) defines a difficult conversation as a face to face exchange of information and views between two people. A difficult conversation is one whose primary subject matter is potentially contentious and/or sensitive and may elicit...

What is work-related stress and how to tackle it?

Stress is the adverse reaction people have to excessive pressures or other types of demand placed on them. There is a clear distinction between pressure, which can create a ‘buzz’ and be motivating, and stress, which occurs when this pressure becomes excessive. We all...

The Fine Line Between Bullying and Strong Management

There’s a growing interest in the UK about management styles. Many organisations want their senior staff to exhibit a strong management approach. They feel this is the only way to successfully pull through hard economic times. But strong management can easily spill...

10 signs employees are suffering from stress and anxiety

Taking more time off work than usual Greater use of substances such as alcohol, tobacco and drugs (prescription and illegal) Increased irritability, poor concentration, reduced productivity Deteriorating personal or work relationships, including bullying behaviours...

What are HSE’s Management Standards and how do they work?

Management standards The Management Standards cover six key areas of work design that, if not properly managed, are associated with poor health and wellbeing, lower productivity and increased sickness absence. In other words, the Standards cover the primary sources of...